Regular and meaningful customer engagements require an approach that separates your team members from the competition. From the standard total office call to complex accounts with multiple touchpoints, the best strategic plan is written down, monitored and changed if necessary. It takes collaboration when multiple people with multiple resources all need customer facing time and have various resources to accomplish this. Today, depending on the therapeutic category, patients and the products and services required for the best result means no resource can be omitted and each team member plays an important role. Develop a plan, monitor and stimulate that plan, and measure the success of that plan. We can help.